L V Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our removal services and visit our website (the “Website”).

1. Information We Collect We may collect and process the following types of personal information:

• Name, address, phone number, and email address
• Payment information
• Details about the items being moved
• Any additional information you provide for the service
• Technical data, including IP addresses, browser type, and usage information when you visit our Website

2. How We Use Your Information We use the information we collect to:

• Provide and manage our removal services
• Process payments and invoices
• Communicate with you regarding your booking
• Improve our services and customer experience
• Comply with legal and regulatory obligations
• Enhance and secure our Website

3. Sharing Your Information We do not sell, trade, or rent your personal information. However, we may share your information with:

• Payment processors to facilitate transactions
• Third-party service providers assisting in service delivery
• Legal authorities if required by law

4. Data Security We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Your Rights You have the right to:

• Access, update, or delete your personal data
• Withdraw consent for data processing
• Request details on how your data is used

To exercise these rights, please contact us at [Your Contact Email].

6. Cookies and Tracking Technologies Our Website may use cookies to enhance user experience, track usage patterns, and improve functionality. You can manage cookie preferences through your browser settings.

7. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Changes to This Privacy Policy We may update this policy periodically. Changes will be posted on our Website with the revised effective date.

9. Contact Us If you have any questions about this Privacy Policy, please contact us at: enquiries@lvsolutions.co.uk